4 free + 15 premium skills

Give your agent superpowers.

Every SelectAgent comes with 4 free skills out of the box. Add premium skills to turn your agent into a full digital employee that books appointments, qualifies leads, drafts content, and more.

Included Free with Every Agent

These 4 skills come standard with every tier. No setup, no extra cost.

📚Free

FAQ & Knowledge Base

Your agent answers the questions your customers ask most. Upload your FAQs once and your agent handles them forever.

👋Free

Smart Greeting

A warm, personalized first message that matches your brand voice. First impressions matter — your agent nails them every time.

🏢Free

Business Info

Services, pricing, policies, and everything customers need to know about your business — always accurate, always available.

🕔Free

Hours & Location

Business hours, address, directions, and holiday schedules. No more “Are you open today?” calls.

🧠

Every Agent Remembers Your Customers

Built-in context memory means your agent learns customer names, preferences, and history across conversations. No skill add-on needed — it's part of every agent's core.

“My usual, please” — Agent knows Maria always books a balayage with Mia on Thursdays.

Allergy alerts — Agent remembers David is allergic to latex and flags it every visit.

VIP treatment — Agent recognizes a 20-visit regular and greets them by name with their preferences ready.

Premium Skills

Premium skills are included with your tier. Starter picks 2, Business picks 6, Executive gets all 15. Expand the chat examples to see each skill in action.

📅

Appointment Booking

Premium

Let customers book appointments via chat

  • Salon client books a haircut at 2am — wakes up with a confirmed slot
  • Coach schedules discovery calls without back-and-forth emails
  • Contractor sets up estimate visits while on a job site
SalonCoachContractorRestaurant
BusinessExecutive
See example conversation

Hi! Can I book a haircut for this Saturday?

Hey there! I’d love to help you book. I have openings at 10am, 1pm, and 3:30pm this Saturday. Which works best for you?

1pm please!

You’re booked for Saturday at 1pm! I’ll send you a reminder the day before. See you then!

🎯

Lead Qualification

Premium

Qualify inbound leads with smart questions

  • Realtor qualifies buyer budget, timeline, and neighborhood preferences automatically
  • Coach assesses whether a prospect is the right fit before the intro call
  • Agency collects project scope and budget range before proposal
Real EstateCoachAgencyContractor
BusinessExecutive
See example conversation

I’m looking for a 3-bedroom house in Miami.

Great choice! A few quick questions to find the perfect match: What’s your target budget range? And are you looking to move within the next 1–3 months or is this more exploratory?

Budget is around $450K, moving in 2 months.

Got it — $450K range, 2-month timeline. I’ll flag this for our agent Sarah who specializes in that area. She’ll reach out within the hour with some listings. Anything else I can help with?

Review Requests

Premium

Automatically ask happy customers for reviews

  • Salon sends a Google review link 2 hours after the appointment
  • Restaurant asks for a Yelp review after a great dining experience
  • Coach requests a LinkedIn testimonial after a milestone session
SalonRestaurantCoachRetail
BusinessExecutive
See example conversation

Thanks, my hair looks amazing!

So glad you love it! If you have 30 seconds, it would mean the world to us if you left a quick Google review. Here’s the link: [Review Link]. Every review helps small businesses like ours grow!

Done! Left you 5 stars.

You’re the best — thank you! See you next time. Want me to remind you when it’s time for your next appointment?

🤝

Customer Follow-Up

Premium

Automated check-ins with past customers

  • Salon reminds a client it’s been 6 weeks since their last visit
  • Coach checks in on a client’s progress two weeks after a session
  • Contractor follows up 30 days after project completion for feedback
SalonCoachContractorAll
BusinessExecutive
See example conversation

(Agent initiates)

Hey Maria! It’s been about 6 weeks since your last color appointment. Would you like to book your next touch-up? I have openings this Thursday and Friday.

Oh wow, time flies! Thursday works.

Booked for Thursday at 2pm! I’ll send a reminder the day before.

✉️

Email Drafting

Premium

Draft professional emails and replies

  • Owner asks agent to draft a response to a customer complaint
  • Create a promotional email for an upcoming sale
  • Draft a vendor communication about a late delivery
All
StarterBusinessExecutive
See example conversation

Draft an email to a client who complained about wait times last visit.

Here’s a draft: Subject: We appreciate your feedback Hi [Name], Thank you for sharing your experience. You’re right — the wait was longer than our standard, and I apologize for that. We’ve adjusted our scheduling to prevent this. Your next visit is on us for the inconvenience. Warm regards, [Your Name]

Perfect, send it.

Done! Email sent. Want me to set a reminder to follow up in a week?

📱

Social Media Drafting

Premium

Draft social media posts in your brand voice

  • Create Instagram captions for before/after photos
  • Draft a LinkedIn post announcing a new service
  • Generate hashtag suggestions for seasonal promotions
All
BusinessExecutive
See example conversation

Write an Instagram post for our Valentine’s Day special.

Here’s a caption: 💖 Love is in the hair! This Valentine’s Day, treat yourself (or your sweetheart) to a full glam package. Blowout + style + complimentary champagne. Book now — spots are filling fast! #ValentinesDay #TreatYourself #GlowSalon #DateNightReady

Love it! Can you make a version for Facebook too?

Here’s the Facebook version (slightly longer, more conversational): Valentine’s Day is around the corner, and we’ve got the perfect way to celebrate...

💰

Invoice Reminders

Premium

Send payment reminders to clients

  • Contractor reminds homeowner about an overdue renovation invoice
  • Coach sends a billing reminder before the next session
  • Freelancer follows up on a 30-day-old unpaid invoice
ContractorCoachFreelancer
BusinessExecutive
See example conversation

(Agent initiates)

Hi David! Just a friendly reminder that invoice #1247 for $2,400 (kitchen backsplash) is due this Friday. You can pay via the link below or reply here if you have any questions. Thanks!

Thanks for the reminder, paying now.

Appreciate it! I’ll confirm once the payment comes through. Have a great day!

📊

CRM Builder

Premium

Build and manage customer relationships

  • Track customer preferences, visit history, and lifetime value
  • Log interaction notes after every conversation
  • Segment customers by frequency, spend, or service type
Real EstateCoachSalonAll
BusinessExecutive
See example conversation

What do you know about my client Sarah Johnson?

Here’s Sarah’s profile: • Last visit: Jan 15 (balayage + trim) • Visits this year: 3 • Preferred stylist: Mia • Notes: Allergic to ammonia-based products • Lifetime value: $1,240 Would you like to schedule her next appointment or send a follow-up?

Send her a follow-up. It’s been a while.

Done! I sent Sarah a friendly check-in message asking if she’d like to book her next visit.

✍️

Content Creation

Premium

Create blog posts, newsletters, and marketing copy

  • Draft a weekly newsletter for your email list
  • Write a blog post about industry trends
  • Create product descriptions for your website
All
BusinessExecutive
See example conversation

Write a short blog post about summer hair care tips for our website.

Here’s a draft (approx. 300 words): **5 Summer Hair Care Tips Your Stylist Wants You to Know** Summer sun, pool chlorine, and humidity can wreak havoc on your hair. Here are 5 easy tips to keep your locks healthy all season... 1. **UV Protection Spray** — Yes, your hair needs sunscreen too... 2. **Deep Condition Weekly** — ... Want me to adjust the tone or add anything?

Add a section about protecting color-treated hair.

Added! Here’s the updated version with a new section on color protection...

📈

Analytics Insights

Premium

Track key metrics and generate business insights

  • Weekly summary of customer interactions and peak times
  • Identify your most-asked questions to improve your FAQ
  • Track conversation-to-booking conversion rates
All
Executive
See example conversation

Give me this week’s stats.

Here’s your weekly summary: • Total conversations: 47 • Appointments booked: 12 • Conversion rate: 25.5% • Peak hours: 6–9pm weekdays • Top question: “What are your prices?” (asked 18 times) Suggestion: Consider adding a pricing page link to your greeting to reduce repetitive questions.

Good idea. Do that.

Done! I’ve updated the greeting to include a pricing link. I’ll track if it reduces pricing questions this week.

🌍

Multilingual Support

Premium

Communicate with customers in multiple languages

  • Serve Spanish-speaking clients in Miami without hiring bilingual staff
  • Auto-detect customer language and respond accordingly
  • Handle French, Creole, or Portuguese inquiries seamlessly
All
BusinessExecutive
See example conversation

Hola, quiero hacer una cita para el sábado.

¡Hola! Con mucho gusto te ayudo. Tengo disponibilidad el sábado a las 10am, 1pm y 3:30pm. ¿Cuál te funciona mejor?

1pm por favor.

¡Perfecto! Tu cita está confirmada para el sábado a la 1pm. Te enviaré un recordatorio el viernes. ¡Hasta pronto!

📋

Quote & Estimate

Premium

Generate quotes and estimates for services

  • Contractor provides a ballpark estimate for a fence installation
  • Salon quotes a bridal package with multiple services
  • Event planner sends a detailed pricing breakdown
ContractorSalonEventsFreelancer
BusinessExecutive
See example conversation

How much for a 200 sq ft deck build?

For a 200 sq ft composite deck, here’s a rough estimate: • Materials: $3,000–$4,500 • Labor: $2,500–$3,500 • Permits: ~$300 • Total range: $5,800–$8,300 This varies based on material choice and site conditions. Want me to schedule a free on-site estimate for an exact quote?

Yes, schedule the estimate.

Great! I have openings Tuesday 9am or Wednesday 2pm. Which works for you?

🎁

Loyalty & Rewards

Premium

Track and manage customer loyalty programs

  • Salon tracks visit count — every 10th haircut is free
  • Restaurant offers a birthday discount to regulars
  • Retail store rewards frequent buyers with early access to sales
SalonRestaurantRetail
Executive
See example conversation

How many visits until my free haircut?

You’re at 8 out of 10 visits — just 2 more to go! Your free haircut is so close. Would you like to book your next appointment now?

Definitely! Next Saturday.

Booked for Saturday at 11am! That’ll be visit #9. One more after that and your 10th haircut is on us!

📰

Daily Briefing

Premium

Daily business summary delivered to you

  • Morning summary of yesterday’s customer interactions
  • Pending follow-ups and upcoming appointments listed at a glance
  • Weekly revenue and engagement trends
All
Executive
See example conversation

(Agent initiates each morning)

Good morning! Here’s your daily briefing: • Yesterday: 14 conversations, 4 appointments booked • Today’s schedule: 6 appointments (first at 9am) • Pending follow-ups: 3 clients due for check-in • New inquiry: Jessica asked about bridal packages — needs response Want me to handle Jessica’s inquiry or draft a response for you?

Handle it. Offer the $350 bridal package.

Done! I sent Jessica details about the $350 bridal package with available dates. I’ll let you know when she responds.

💳

Payment Collection

Premium

Accept and track payments from customers

  • Send a payment link directly in the chat after quoting a price
  • Track which invoices are paid vs. outstanding
  • Confirm payment receipt automatically and send a thank-you
All
Executive
See example conversation

I’d like to pay for my appointment deposit.

Of course! Here’s your secure payment link for the $50 deposit: [Payment Link] You can pay with credit card, debit, or Apple Pay. I’ll confirm receipt as soon as it goes through!

Paid!

Payment received — thank you! Your appointment is fully confirmed. See you Saturday at 1pm!

Skills Included by Tier

Higher tiers include more premium skills. Pick the tier that matches the number of skills your business needs.

Starter

$97/mo

$0 setup fee

4 free skills included
Pick 2 premium skills
Context memory
Get Started
MOST POPULAR

Business

$197/mo

$0 setup fee

4 free skills included
Pick 6 premium skills
Context memory
Concierge setup
Get Started

Executive

$297/mo

$0 setup fee

4 free skills included
All 15 premium skills
Context memory
Concierge setup
Priority support
Get Started

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